Do Not See Distance Rings - iFly Owners Q&A

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iFly Owners Q&A

Do Not See Distance Rings

8/22/2019 1:11 PM

GeorgeD

Joined: 4/10/2017

Posts: 10

Do Not See Distance Rings

I have an iFly 740 and I do not see the distance rings on my screen. I get the tag that tells me the mileage the distance ring is equivalent to, but I do not see a ring. I see the compass rose that surrounds my aircraft. I have tried both fixed and dynamic distance rings but do not see them. I've seen what they should look like in different photos but I do not have them.

Is there a brightness or contrast setting that I need to adjust to see them.

George

8/22/2019 3:54 PM

Cobra

Joined: 4/20/2011

Posts: 2602

Re: Do Not See Distance Rings

As far as I know, the "Hidden / Fixed / Dynamic" settings are the only menu options that affect whether the rings are visible or not. If you have either Fixed or Dynamic selected, you should be seeing the ring...especially if you're seeing the distance box that's usually "attached" to the ring.

What kind of device are you using? Which version of iFly are you running?

You might want to submit a bug report. This should work pretty seamlessley from an Android or iOS tablet: Menu > About > Send Bug Report. It will launch your email app with the relevant log files, and allow you to write a message to go along with it. If you're using an iFly device (like a 720 or 740), or a Windows machine, your mileage may vary. (If you're in one of those cases, let us know.)

8/22/2019 6:46 PM

GeorgeD

Joined: 4/10/2017

Posts: 10

Re: Do Not See Distance Rings

GeorgeD wrote:

I have an iFly 740 and I do not see the distance rings on my screen. I get the tag that tells me the mileage the distance ring is equivalent to, but I do not see a ring. I see the compass rose that surrounds my aircraft. I have tried both fixed and dynamic distance rings but do not see them. I've seen what they should look like in different photos but I do not have them.

Is there a brightness or contrast setting that I need to adjust to see them.

George

8/23/2019 3:31 AM

Cobra

Joined: 4/20/2011

Posts: 2602

Re: Do Not See Distance Rings

Whoops, I missed that--sorry.

That's very odd. You might try calling customer service and see if they have any better suggestions. They can also walk you through how to grab the log files off the SD card if they agree a bug report would be helpful.