Blank Update Page - iFly Owners Q&A

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Blank Update Page

12/25/2011 4:26 PM

JC

Joined: 6/27/2010

Posts: 152

Re: Blank Update Page

After setting Internet Explorer to accept cookies from adventurepilot.com, I can now log in to the site with it. I get a blank update page with Internet Explorer as well.

Jeff Carter

"Now go away or I shall taunt you a second time!"

Monty Python and the Holy Grail

12/25/2011 7:37 PM

Allen

Joined: 6/10/2010

Posts: 7

JC,Re: Blank Update Page

JC,

I've got the same problem with four different Windows 7 computers, a Vista computer, Internet Explorer 8 and 9, Chrome and Firefox browsers. I can log in fine, but get a blank update page. I think something is wrong with our accounts.

Allen

12/27/2011 10:03 AM

Walter

Joined: 7/8/2009

Posts: 2778

Re: JC,Re: Blank Update Page

Guys,

I was able to reproduce and repair this problem. Allen, as you surmised there was an anomaly in your account settings that was exposing this problem. It was only affecting a few individuals. Both the issue on the page, and your accounts, have been corrected so hopefully this will not happen again. Sorry for the delay in responding - thin staff over the holiday season caused this issue to take longer than ideal to repair.

Thanks and Merry Christmas!
Walter

Walter Boyd
President, Adventure Pilot

12/27/2011 10:56 AM

Allen

Joined: 6/10/2010

Posts: 7

Re: JC,Re: Blank Update Page

Walter,

You and the IFly staff are amazing! I just successfully updated my IFly. Thanks for the prompt response even during the holidays--I need my updated IFly tommorrow to fly around in the N Georgia mountains.

Allen

12/27/2011 12:27 PM

JC

Joined: 6/27/2010

Posts: 152

Re: JC,Re: Blank Update Page

Walter Boyd wrote:

I was able to reproduce and repair this problem. Allen, as you surmised there was an anomaly in your account settings that was exposing this problem. It was only affecting a few individuals. Both the issue on the page, and your accounts, have been corrected so hopefully this will not happen again. Sorry for the delay in responding - thin staff over the holiday season caused this issue to take longer than ideal to repair.

Thanks. My iFly is up to date again.

Jeff Carter

"Now go away or I shall taunt you a second time!"

Monty Python and the Holy Grail

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