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HomeHomeDiscussionsDiscussionsiFly Owners Q&AiFly Owners Q&AMenu does not display textMenu does not display text
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8/2/2014 12:24 PM
 
I believe I have the new version 8.2.50 in horizontal display iFly 700. While changing map mode, I was provided a menu that was all gray with no text visible. I tried other selections that required a menu and got the same problem. Not good while in flight. I tried rebooting but had the same problem. Recommendations?

S. Morgan
 
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8/2/2014 7:35 PM
 

You might need to contact our support team Monday for help with this. We're all at Oshkosh, it's hard to diagnose/debug on the road, and this is not something I've heard of before.

Some things to try:

1) During a demo yesterday I accidentally had 2 versions of the app running at the same time. That shouldn't be possible, but clearly it is - and it can causes strange unpredictable problems. The v8 startup sequence is longer. If you have your device setup to launch automatically, do a cold boot and just wait...don't manually launch the app. If it doesn't auto-launch, make sure you are touching the iFly icon only once...and wait. We're going to fix this issue in a patch soon.

2) To correct a corrupt file you will need to re-download the software. If you are comfortable navigating files on an SD card, you can try going to the \Navi folder and deleting software.txt, then use iFly connect to update software again. If you are not comfortable, wait for our support guys to help.

3) If it's a settings problem you can reset your settings to factory defaults by renaming your \User folder to \UserBackup. iFly will create a fresh one with default settings. But like #2, wait for help if this sounds confusing to you.

Hope this helps,

Walter


Walter Boyd
President, Adventure Pilot
 
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