I'm having a problem with a firmaware update my 720 (series FL13). I have the firmware update .zip file downloaded (for OS 1.0.1.16), per the instructions, to a freshly formatted flash drive. The problem is that with the flashdrive firmly seated and the "Update" button is touched, the the 720 alert message says "Can not find the program." When, according to the instructions, the next step is to choose to "Update from USB Drive?"
Stumped and Shane is off until Monday.