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HomeHomeDiscussionsDiscussionsiFly GPS for iP...iFly GPS for iP...Trial period expired??Trial period expired??
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2/3/2014 11:07 AM
 

Ok, here is an update. This is a bug that we have have been able to replicate and I believe is already fixed in the next version that we are about to start beta testing.

The workaround for the short-term is to simple re-log into your account. Just make sure it is working properly before any time critical flights. We'll have a new version out to the App store before to much longer. Thanks for your feedback and reports.


Shane Woodson
Vice President | Adventure Pilot LLC.
 
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2/4/2014 10:48 PM
 
Shane is correct. I just validated the fix today, and the fix will be available first for the Android, and by about mid-February, this fix will be available to iPad beta testers as well. Then by the end of February, hopefully, I can make this fix available to all iPad users (based upon the test results we get from beta testers).

This issue is caused by a technical quirk with licensing security, where the logic would intermittently create a malformed security token, which would then obsolete your local license, requiring you to connect to our server to re-obtain your local license file.

So at this time, this is a known risk for all iPad users, until we push out the next release.

We apologize for the inconvenience of this bug, and hope that it won't affect too many of you in the meantime.

Brian Knox, Sr Software Engineer
 
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2/5/2014 2:58 PM
 

BTW, in the meantime, you can avoid this bug with the following precautions:

1. After doing your "Check for Updates" or viewing "Account Information", while still connected to internet, restart iFly, and make sure it starts up without showing you an expiration warning. If no warning, then you should be safe!

2. When not connected to the internet, avoid selecting "Check for Updates" and "Account Information".

Explanation:
The "Account Information" form interacts with the server, and ends up updating your local license file. Each time your local license file is updated, there is a slim chance for this corruption to occur.

Restarting iFly reloads the License file, and if there is corruption, it will show you the "no subscription!" warning on restart. So if you restart, and no warning appears, then you should be just fine.

NOTE:
This bug has been fixed for the next release of Android and iPad. For iPad, it may take until the end of February before the public obtains this fix. Beta testers will get it first (about mid-February).


Brian Knox, Sr Software Engineer
 
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2/11/2014 1:36 PM
 
I also had this happen yesterday. I have about 11 mons on my subscription, yet the iFly indicated the trial period had ended. I also got the 5 min warning message. This is funny because I have been using the app for over a month without any problems. I hope your updates are coming soon. The weather has been bad here in the North East, but spring is coming....
 
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2/11/2014 1:47 PM
 

Raymond,

Thanks for the heads up. We are working on that update at this time. We are hoping to have it out for Mid-Feb, or shortly thereafter.

For the meantime, just open the App, then use the "Obtain Subscription" under the Menu to re-enter your email and password. This will re-authenticate your subscription on your iPad. It's on our server, so there is no worries of losing it.

It's just a temporary bug until the fix is released with other new features and enhancements. Coming soon. We are sorry for the inconvenience.


Shane Woodson
Vice President | Adventure Pilot LLC.
 
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