List of subscription devices - iFly General Discussions

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List of subscription devices

7/30/2014 11:30 AM

Challenged

Joined: 12/15/2013

Posts: 117

List of subscription devices

As a tech guy I have a fair number of tablet and/or phone devices around the house that I mess around with. I realize that I can only have my iFly subscription active on three devices at once, which is great, but is there any way to know which devices my subscription is currently using? I've tried detaching my account from most of the devices I have and then re-attaching, but it still says that I'm running up against the three device limit when I can only think of two devices that are actually currently registered with my account info.

7/30/2014 5:49 PM

Brian

Joined: 9/7/2011

Posts: 4453

Re: List of subscription devices

What is your account email? I'll check up on it for you and then send you the list of ID's that are currently registered.

Brian Knox, Sr Software Engineer

7/31/2014 2:07 PM

Andrew S.

Joined: 3/18/2014

Posts: 6

Re: List of subscription devices

Brian,

I'm actually having the same problem on my third device (Phone). I've removed and re-installed the app and it takes my log-in info, but still only gives me the 5 minute usage.

Is there a way I can send you my account email privately?

8/1/2014 9:43 AM

Brian

Joined: 9/7/2011

Posts: 4453

Re: List of subscription devices

If anyone is having this sort of trouble, please email me your account name to:
brian@adventurepilot.com

The latest release of iPad has forced a change to DeviceID's which has caused an issue for licensing. This issue is easily fixed by us just deleting the previous registered Device ID's.

After we do this, then to restore your subscription to your devices, select "Menu => Register/Subscribe", and type in your email and password.

Brian Knox, Sr Software Engineer

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